Archive

Like any supplier, if you’ve had a bad experience with an occupational health provider, you’re understandably going to be reluctant to make a long-term financial commitment to a new one any time soon. It makes sense, and is probably the best commercial decision for your organisation. Being tied into a contract can ...

For employers, the role of Occupational Health (OH) has often been regarded as a “nice to have” — something you involve when things go wrong. Yet a series of recent 2025 tribunal findings show a starkly different reality: neglecting OH involvement, not acting on its recommendations, or failing to treat ...

When you’re searching for a new provider, looking at the independent reviews can be useful, but time-consuming – especially if there’s no independent comparison website available. So we’ve pulled together all the review scores for some key occupational health companies from independent review sights TrustPilot and Google, and used these to ...

You may have noticed in your admin client area, there is a new section for invoices. This is a new feature we have been developing for clients to make it easier to track, manage and process invoices. It means that for all pay-as-you-go cases, you have a central record of any ...

Neurodiversity refers to the natural variation in how human brains function, including conditions such as autism, ADHD, dyslexia, dyspraxia, and more. As awareness of neurodiversity grows, so too does the responsibility of employers to support neurodiverse employees through reasonable adjustments—an essential aspect of occupational health and workplace wellbeing. Employers have a ...

What type of counselling does Smart Clinic offer? Smart Clinic offers short-term person-centred counselling.  All counselling sessions are client, rather than therapist led.  Your counsellor can help you to explore your feelings in relation to a specific problem or difficulty you are facing and focus on making changes.  The counsellor will ...

In today’s workplace, the health and wellbeing of employees is more important than ever. Employers have a legal obligation to safeguard the health of their workforce under the Health and Safety at Work Act 1974, but there is also a growing recognition that early intervention in managing health issues can ...

We have a new feature: You can now ask other colleagues, who aren’t administrators on your Smart Clinic account, to draft referrals for you. This is particularly useful if you don’t have time to make the referral yourself, or alternatively if you’d like to ask an employee’s line manager, or another third ...

Are you looking for an occupational health provider but you’re not sure who to trust? Looking through reviews and references from existing clients is arguably the best place to start, and end your search. You can obtain independent feedback, and hear all about the ‘warts and all’ experiences that other clients ...