The virtual GP service has recently been removed from the enhanced OH package (mid-2023). This was based on a number of factors, including feedback, usage, and preference of other services over and above the virtual GP service. One of the main pieces of feedback we received was that there were concerns over the virtual GP service being able to issue fit notes when clients would prefer an individual to be reviewed by their own GP instead.

Instead of the virtual GP service, clients on the enhanced OH package now have access to Online CBT, assertiveness and self-confidence training, stress management training, and time management training, all available via their portal. We hope that based on the usage of these services, and the requirements of your team, you will agree that this represents much better value to clients.

The virtual GP service remains available in the enhanced plus package should this be an option you wish to consider.

If you have any questions or concerns please don’t hesitate to contact our client team.