what clients think about us.

We’re incredibly proud of feedback and testimonials we receive from happy clients. We’re in the business of exceeding expectations for all matters relating to occupational health, but we fully appreciate that you may be looking for some independent testimonials and recommendations as well as hearing from us directly.

Don’t worry, we’ve got you covered.

Rather than providing details of our existing clients, we prefer to signpost you to some of the more independent feedback so that you can see what organisations are saying about us when we’re not in the room.

Below we have listed a few sources where you can view conversations about us. These are all places where we cannot influence, amend or remove comments. In some instances we don’t even have access to the groups ourselves!

that 'orange' Facebook group...

We don't even have access to this group, but here are some links that our clients have sent us to conversations on a Facebook group for HR professionals. These provide recommendations for OH providers including both us and other occupational health businesses, enabling you to make an informed decision.

You will need to be a member of the group to access these.

independent review sites...

Let's check out some independent review sites. Remember, we can't influence these in anyway, so they are great 'warts and all' reflections of the service.

TrustPilot

You need an occupational health provider you can trust.
Checkout our independent feedback on the review site TrustPilot so see what clients are saying about us. It’s a great way to compare and contrast any prospective OH providers.

Google Reviews

Are the reviews on TrustPilot not quite doing it for you?
No problem, there's more where that came from.
Try our Google reviews too and see what clients are saying about us.

and finally, here are a few nice comments about us...

Excellent service provided and I have recommended the Smartclinic to anyone who has asked who we ask. – HR Manager, Multi-Academy Trust

The resources available on the portal are excellent and the service is very easy to use for us as the HR Team and also the employees who have been referred. Extremely pleased with the quality of service across all of our schools, thank you. – HR Manager, Multi-Academy Trust

Have been really happy with the customer service and advice in the OH assessments – a breath of fresh air following our previous service provider! – HR Manager, National Charity

A very efficient and reliable service. The service has been beneficial to our charity, we have had positive response in the past when we have made referral. The admin processes for setting up new staff and making referrals etc. is quick and easy. – HR Manager, National Charity

Really friendly service, snazzy look – much better than [previous OH provider] that was made when the internet came out. – HR Manager, Commercial Business

Super happy with the service. Really happy with it and staff really access all the added extras you offer. Just keep delivering the services that you deliver so well. – HR Manager, Commercial Business

In my world, even with Service Level Agreements in place, many requests often receive a ‘no’ from providers.  Very often, in my experience, education is not treated as a commercial client by service providers. Since moving to Smart Clinic everything seems to be a ‘yes’, which almost leaves me emotional as I am so used to everything being a battle.

Thank you so much on behalf of the Trust for everything being ‘no problem’ and this makes me wish we had moved to you sooner (I had been researching you for some time). Also the speed of responses from Smart Clinic is simply outstanding. – HR Manager, Multi-Academy Trust

check out some of our services...

Services
Services

Pre-placement screening

To assess a teacher’s medical capacity to undertake their new role within your school.

oh assessments

To assess a member of staff’s fitness to work and address any specific queries you have relating to an illness or absence, such as advice on the equality act.

Employee assistance helpline

24-hour access to support, including emergency counselling or medical advice.

Physiotherapy

Helping staff to manage musculoskeletal issues without taking time off work.

mental health first aid

We’ll train a member of your staff to be a mental health first aider to the students, helping to identify and recognise early stages of mental health concerns.

Counselling & CBT

Structured sessions to help members of staff deal with any of their existing issues.

Mental health assessments

To assess a member of staff’s fitness to work relating specifically to their mental health.

Wellbeing visits

We’ll spend time at your school to conduct health promotion activities that will boost morale, make staff feel valued, and help them to maintain positive health.

Musculoskeletal assessments

An assessment of working capacity, specific to any bone or muscular concerns.

Cyber essentials black